Privacy Policy

1. Introduction

This Privacy Policy explains how Aplus Hot Pot and Aplus Oriental Restaurant ("we", "us", "our") collect, use and protect your personal information when you visit our website or make a reservation. We are committed to protecting your privacy and handling your data in accordance with UK GDPR and data protection laws.

2. Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Reservation details
Messages submitted through contact forms

We do not collect payment information through this website.

3. How We Use Your Information

Your information is used to:

Process and manage reservations
Respond to enquiries
Provide customer service
Improve our website and services

We only collect information that is necessary for these purposes.

4. Data Sharing

We do not sell, rent or trade your personal information. Your data may only be shared with trusted service providers involved in reservation management or website hosting, where necessary.

5. Data Storage & Security

We take appropriate measures to protect your personal information from unauthorised access, alteration or misuse. Data is stored securely and accessed only when required.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us directly.

8. Cookies

Our website may use cookies to improve user experience and website performance. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact Aplus Hot Pot or Aplus Oriental Restaurant directly.

Last updated: 2026